printer du-nay work!

[mysterious-dr-x]

i have an all-in-one printer. scanner, copier & printer. & currently it wont print. copies perfectly fine, scans fine too, just wont print, tells me..."communication not available" but its plugged in in all the right places, & as i said scans & prints.

a little help please.

(& its not useful just to say its 'probably something wrong with the drivers' i need to fix it too. mentioning no names coughcoughfirehartcoughcough)

[dozer]

have you tried uninstalling and reinstalling the drivers?

[mysterious-dr-x]

yes

[Sbutter]

Is it HP? Is it serial or usb?

[plext]

You may have done this, but here goes anyway:

I used to have a similar device which did the same trick.

To fix I used to have to power down the printer/scanner/fax and then disconnect the power lead for five minutes.

Reboot the pc, then repower the printer after the pc had come back up.

[mysterious-dr-x]

Originally posted by plext
You may have done this, but here goes anyway:

I used to have a similar device which did the same trick.

To fix I used to have to power down the printer/scanner/fax and then disconnect the power lead for five minutes.

Reboot the pc, then repower the printer after the pc had come back up.

hmm, didnt quite do it in that order, i'll give it a go





Sbutter its lexmark & usb

[THO]

My parents Dell came with a lexmark all-in-one printer. The first one failed about 6 months after we got it, no apparent reason. The second one failed a few weeks ago, and since it was no longer covered by dells warranty, we took it apart. A penny had fallen down inside it and broken some teeth off the drive gear, which was not letting it print (it had the same message as yours), so maybe your problem is mechanical?

[mysterious-dr-x]

Originally posted by THO
My parents Dell came with a lexmark all-in-one printer. The first one failed about 6 months after we got it, no apparent reason. The second one failed a few weeks ago, and since it was no longer covered by dells warranty, we took it apart. A penny had fallen down inside it and broken some teeth off the drive gear, which was not letting it print (it had the same message as yours), so maybe your problem is mechanical?


i dont think so, didnt take it apart to look though. although i do dump a lot of stuff on top of it, so i guess its a possibility.

[dozer]

you could maybe try the cable, i had a similar problem and a new cable fixed it.