Level 1 Support

[Kezza]

Anchor is a leading Linux based web hosting provider in the Australian
market. We are growing and we need more people to join the team.

We have a full time opening for a Customer Support engineer at our
Sydney CBD office, for immediate start.

Our Customer Support Engineers:

* are self motivated, working in a dynamic, fast-paced environment
that demands quick learning and initiative,

* have excellent English communication skills and a good phone manner,

* get a buzz out of assisting helpless customers,

* are keen and creative, able to quickly identify problems and
embiggen customer satisfaction,

* stay abreast of current web development trends and technologies,

* have a little bit of experience with Linux and Windows system
administration,

* are familiar with end user applications such as Outlook, Frontpage,
Mail.app, WS-FTP).

Responsibilities in this position include:

* First level technical support; email configuration, publishing new
websites, resetting passwords to a combination of pet names, birth
dates, and phone numbers.

* Order processing; hosting accounts, domain registrations, ssl
certificates. Configuration of services required to provision
these products: BIND zonefiles, Apache virtualhosts, postfix and
sendmail virtual maps, PostgreSQL and MySQL databases.

* Assisting senior systems engineers; deployment of new servers,
network configuration, network monitoring and diagnostics.

Remuneration: $30k
* coffee
* beer
* couches
* foosball
* dual head workstation

Minimum qualifications: Year 12/HSC.

Please send your CV in plain text, PDF, or, if absolutely necessary in
Word to jobs@anchor.com.au

[Kez]

Shit.

Beer, couches, football, and dual head workstation...

This is really tempting...

[Al]

30k for sydney? Isn't that pretty much stuff all?

I started on more than that in Adelaide as a n00b software dev (with Comp Sci Hons).

[Benwah]

Pay in Sydney isn't that much more on the whole than the rest of Australia.

[Springer]

Yeah, if it was more than 30k, I'd apply, but yeah - don't think i could handle a pay cut like that...

[jasebert]

They seem to be looking for people just out of college who want a start in IT by the sound of the job and pay. Seems like a cool start though.

[Blink]

Adjusted to attract candidates who would do well in a Sysadmin career path...



* get a buzz out of beating helpless customers,

* stay abreast of current smut sites,

[H34D STR0NG]

I not long just got my first full time job. im only first level and i earn more then that. ive only got my HSC and a Diploma from tafe.

[kré]

you're not gonna get anyone with "a little bit of experience with Linux and Windows system administration" for 30 thousand beans. you'll be lucky to get anyone who knows what the fuck linux is.

[Glompbot]

30k for sydney? Isn't that pretty much stuff all?

I started on more than that in Adelaide as a n00b software dev (with Comp Sci Hons).

Yeah, its fuck all.

I started on 32k... I won't accept less than 40k now and I don't even have any qualifications. Only 3ish years of first level support experience, and 4 years of full time work experience. I don't even have my HSC (which is something they list as a requirement for the job).

[Kezza]

I started on 32k... I won't accept less than 40k now and I don't even have any qualifications. Only 3ish years of first level support experience, and 4 years of full time work experience. I don't even have my HSC (which is something they list as a requirement for the job).

Keep in mind, this is 30k+super.. so works out over all a $33k package.

Also, this is an entry level job and this is a really good opportunity to enter this industry with a 12-18month expection to move into a system administration role.

As it happens, due to recent growth another opportunity has arisen.. If you feel you meet the requirements of the original job offer, please do not hesitate to apply.

[cyberwired]

damn screw moving to aussie
we basically just hired someone as an entry level tech for $44k + car + cell phone + laptop + dual monitors + coffee machine + beers
for $30k I'll get my little brother (15) to come work for ya, bout what you can afford to get...

[EvilMuppet]

"embiggen" props to whoever wrote that for using words made up by TPerry.

[kré]

Keep in mind, this is 30k+super.. so works out over all a $33k package.

Also, this is an entry level job and this is a really good opportunity to enter this industry with a 12-18month expection to move into a system administration role.

As it happens, due to recent growth another opportunity has arisen.. If you feel you meet the requirements of the original job offer, please do not hesitate to apply.
being previously emplyed at the same place sapia was before, i can tell you that the amounts she was talking about were "plus super" also.

[Glompbot]

i was on 32k plus super
then 38k plus super not long after

because of loadings I once got 53k in the year not including super.

[Mr Bigglesworth]

For someone out of school, its not a bad paying job.

[Cordis]

30k for sydney? Isn't that pretty much stuff all?

I started on more than that in Adelaide as a n00b software dev (with Comp Sci Hons).

It's alot harder to find a decent trained software developer then a first level tech support that's why you got paid more. Most first level technical support only requires the ability to read of a screen (not all of course).