Smartphone users who punctuate their text messages with a smiley face could be paying twice for a single text.
Telstra last night admitted that consumers who used emoticons or smiley faces that contained bullet points could be paying double because the punctuation was splitting text messages in two.
The billing issue was first discovered by Melbourne man Toby Passauer , who found that he had been charged twice for every text message that contained a bullet point.
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